Important COVID-19 Updates 

OHM New York's Coronavirus Prevention Measure

At ohmnewyork.com during this pandemic situation our number one priority is well being of our customers, employees and the communities we serve. We have taken several steps for safety of everyone from manufacturing to customer door. We have implemented all the policies required by world health organization and local governments. Please view our latest update below.

Product Availability 

At ohmnewyork.com sales and deliveries have resumed for all products.  

Delivery Times

Due to increased demand, shoes order placed today are unlikely to delivered any sooner than 10-12 days from now. Custom and bulk orders could take upto 4-5 weeks. Once your order is placed, you will able to track the delivery status from ohmnewyork.com account. 

Delivery Practices

At ohmnewyork.com, the health and safety of our employees, community and customers is always our top priority. In light of ongoing developments in covid 19 pandemic we have taken several steps to ensure safety of everyone. We ensure our warehouse is fully sanitized. Our employees are covered with mask and gloves. We have also changed our operational procedure to minimize interpersonal contact as much as possible.  

Shoes and other Ohmnewyork.com products Delivery Status

With local guidelines we have resumed shipping of all products to customer from our warehouses. Once we ship an order you will receive an email with all the information to track the delivery status. We are also offering contactless deliveries as much as possible. More detail about your order, delay in deliveries you can check by login into ohmnewyork.com

Shoes and other Ohmnewyork.com Return/Exchange Service

We have taken several steps to prevent further spread of COVID-19, including extended return window. For safe returns guidance email customerassistance@ohmnewyork.com and our team will contact you as soon as possible. 

Showroom Openings

Select OHM New York stores are open by appointment only and our sales team is available to answer your question by phone or chat. 

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