We’re here to help.
Check out our FAQ below, or reach out to us with your questions.
We’re available Monday through Friday from 9 AM to 7 PM EST, and Saturday & Sunday from 10 AM to 6 PM EST.
CUSTOMER SERVICE
1-888-517-1634
Weekdays (M-F), 9am to 7pm EST
Saturday & Sunday from 10 AM to 6 PM EST.
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From finding the perfect OHM gift to product advice, our Client Advisors are always here to help.
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Book an Appointment › Frequently asked questions
How can I request a quote?
You can request a quote by filling out our contact form with your product details, quantity, customization requirements, and delivery location. Our team will respond with pricing and production information.
What information should I include in my inquiry?
To provide an accurate quote, please include design details (logo, colors, artwork), estimated quantity, size breakdown, packaging requirements, and your desired delivery timeline.
How long does it take to receive a response?
We typically respond within 1–2 business days. During peak production periods, response times may vary slightly.
Do you work with international clients?
Yes, we work with clients in Canada and internationally. We can coordinate production and shipping based on your location and order requirements.
Can I schedule a call to discuss my project?
Absolutely. If you prefer to discuss your project in detail, you can request a call through the contact form, and our team will arrange a suitable time to connect.