OHM Digital Gift Cards

Leather Footwear & Accessories

In the world of luxury fashion, the significance of high-quality materials and artisanal craftsmanship is paramount. At OHM New York, our commitment to crafted luxury is reflected in every pair of shoes and every leather accessory we create — meticulously handmade using time-honored techniques and the finest materials.

Superior Materials, Timeless Craft

Leather has long been cherished for its strength, versatility, and natural elegance. Our products begin with premium full-grain hides, responsibly sourced to ensure both durability and an elevated aesthetic. Through the traditional process of vegetable tanning — a slow, eco-friendly method — raw hides are transformed into rich, supple leather that matures gracefully over time. This method not only preserves the natural beauty of the material but also enhances its longevity, making each piece truly sustainable.

Artisan Footwear, Handcrafted to Perfection

Our handcrafted leather shoes exemplify the fusion of timeless Italian design and modern functionality. From elegant oxfords and loafers to versatile boots and casual sneakers, each pair is made in our own state-of-the-art manufacturing facility, allowing us to control every detail — from the stitching to the final polish. Skilled artisans shape and construct each shoe by hand, ensuring an exceptional fit, enduring support, and refined style.

Belts & Accessories with Purpose

Just like our footwear, OHM leather belts are designed with both versatility and performance in mind. Many feature reversible designs or interchangeable buckles, allowing for effortless transitions from day to night, casual to formal. With carefully selected hardware and hand-finished edges, each belt is a reflection of precision, purpose, and understated luxury.

A Legacy in Every Piece

What truly sets handcrafted leather goods apart is the character they develop over time. As our leather shoes and accessories age, they acquire a rich patina — a visual narrative of your journey and experiences. This natural evolution is deeply valued by discerning customers; in fact, 72% of luxury buyers say they’re drawn to products that develop unique characteristics through use.

Manufactured In-House for Uncompromised Quality

Unlike many brands, OHM New York owns and operates its own manufacturing facilities. This direct control enables us to maintain the highest standards of quality, consistency, and ethics — without compromise. From sourcing raw materials to hand-finishing and final inspection, our team ensures that every product meets the definition of true luxury.

Packaged to Impress

Every product from OHM New York is thoughtfully packed in our iconic OHM luxury gift box — a hallmark of elegance and attention to detail. Whether you're purchasing for yourself or gifting someone special, our signature packaging adds a final touch of sophistication that reflects the premium nature of what's inside.

For Those Who Value the Finer Things

Crafted luxury at OHM New York is not just about appearance — it’s about heritage, integrity, and timeless design. Whether it's a pair of finely tuned leather shoes or a thoughtfully engineered belt, our products are made for those who appreciate quality that endures.

From finding the perfect OHM gift to product advice, our Client Advisors are always here to help.

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30-Day Guarantee Return

At OHM New York, we want you to love your purchase. If you're not satisfied, we offer a 30-day return window from the date of purchase for eligible items.

We gladly accept returns of merchandise that is:

• New, unworn, and unwashed
• Unaltered and in resalable condition
• With original tags attached
• In original packaging with all components included
• Accompanied by an OHM New York receipt, invoice, or gift receipt

Returns that do not meet these criteria may not be accepted.

Items Not Eligible for Return

The following items are final sale and cannot be returned or exchanged:

• Custom-made or personalized products
• Sale or clearance items
• Gift cards or merchandise credit

If you believe your item is defective, please contact our customer service team.

Start Your Return Online

OHM New York offers a quick and easy online return process.

Follow the steps on our return portal to select the item(s) and print your prepaid shipping label.

Mail-In Return Instructions

1. Visit the Return Portal and select the item(s) you wish to return.
2. Pack the item(s) securely in the original packaging.
3. Include the original packing slip or gift receipt.
4. Attach the prepaid return label provided.
5. Drop off the package at the designated carrier location.

Once received and inspected, we will issue your refund to the original form of payment.

Refund Processing

• Refunds will be issued in the original form of payment.
• Please allow 7–10 business days for processing after we receive your return.
• You will receive a confirmation email once your return is complete.

Gift Returns

Gift recipients may return items using the gift receipt or original packing slip.

• Refunds with a gift receipt will be issued as an OHM New York E-Gift Card.
• Refunds to the original payment method can only be issued to the gift purchaser.

Exchange Policy

We do not offer direct exchanges by mail. Please return your item and place a new order.

Return Restrictions

• Items purchased from other retailers cannot be returned to OHM New York.
• Items must be in original condition, with tags and packaging intact.
• Gift cards and e-gift cards are non-returnable.
• OHM New York reserves the right to deny returns that do not meet our policy.

Questions? We’re Here to Help

Need help with your return?

Email: CustomerAssistance@ohmnewyork.com
Call: 1-888-517-1634

Customer Support Hours (EST):
Monday–Friday: 8:00AM – 10:00PM
Saturday: 9:00AM – 10:00PM
Sunday: 10:00AM – 10:00PM

Last updated: February 21, 2025