We’re here to help.
Check out our FAQ below, or reach out to us with your questions.
Check out our FAQ below, or reach out to us with your questions.
We’re available Monday through Friday from 9 AM to 7 PM EST, and Saturday & Sunday from 10 AM to 6 PM EST.
CUSTOMER SERVICE
1-888-517-1634
If you would like to visit or call a Boutique, please follow the link below to locate our stores.
From finding the perfect OHM gift to product advice, our Client Advisors are always here to help.
At OHM New York, we want you to love your purchase. If you're not satisfied, we offer a 30-day return window from the date of purchase for eligible items. Learn more
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Once your order is placed, you’ll receive an order confirmation email. Orders are typically processed within 1–2 business days. Once shipped, you’ll receive a tracking number via email.
To check your order status:
Please note: During high-demand periods, processing and shipping may take slightly longer.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners across regions to ensure every item reflects our standards for premium quality, ethical practices, and fair value.
This global approach allows us to offer finely crafted leather goods—shoes, belts, and wallets—that meet the expectations of our customers worldwide.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.