All merchandise ordered on can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. All merchandise ordered on can be also shipped at Canadian all provinces and territories.

We ship merchandise to other international destination including UK, France, China, Latin and South America. 

You can track your order at any time online via our Order Status page. You will need to provide your email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email, or by calling us at 1-888-517-1634 (for the U.S. & Canada) 

Shipping and Delivery

We offer three shipping methods for online orders: (1) Free ground shipping, (2) 2-Day flat-rate delivery, and (3) Next day flat-rate delivery.

Shipping Type (


Standard Ground Shipping

5-7 Business Days

FREE for orders totaling $50.00 or more

$6.00 (flat rate) for orders totaling less than $50.00***

2-Day Delivery

Delivery Time-2-3 Business Days**

$20.00 (flat rate)

Next-Day Delivery 

Next Business Day**

$30.00 (flat rate)


*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.

** Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day.

*** Enjoy free standard ground shipping on all purchases of $50 or more on, before tax. Offer is automatically applied at checkout online. No adjustments to prior purchases. Cannot be redeemed or exchanged for cash. Offer, duration and delivery times are subject to change without notice. If you choose 2-3 Days shipping, additional charges will apply.

** Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day. 

NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard ground shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.

Signature Required

Due to the high value of our products there will be a signature required on all shipments regardless of service type.

Some Items May Ship Separately

Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.

OHM New York E-Gift Cards are delivered via email only, typically on the same day of purchase, and are ready to use within 12 hours. Purchasers are responsible for providing an accurate and deliverable email address. 

Special Items

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Accordingly, these HAZMAT items cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses.

Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.

Item Availability

Out of Stock

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is “Out of Stock” will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.

Short Shipment

A “short shipment” occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.

Special & Pre-Ordering

You may be able to “pre-order” some items that are not yet available for immediate delivery. The “Pre-Order” message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a “pending charge.” However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.

Last Updated: February 18, 2023